Cancellation & Refund Policy
Effective: 2026년 7월 19일
This English text is a convenience translation. The Korean version is legally binding. View Korean original
Article 1 (Purpose)
This policy establishes the standards for cancellation and refund of digital content and credit products provided by 이모티콘 스튜디오 in accordance with the Act on Consumer Protection in Electronic Commerce. Paid products are immediately available digital content (AI-generated credits) and cancellations may be restricted per Article 17, Paragraph 2, Section 5 of the E-Commerce Act.
Article 2 (Product Nature)
- Paid products (Signature License and credit recharges) are digital content for which usage rights and credits are immediately granted to the Member's account upon payment.
- Credits are immediately deducted and consumed when generating AI images. Consumed credits cannot be recovered.
- Credit usage constitutes the initiation of provision under the E-Commerce Act.
Article 3 (Cancellation and Refund Standards)
| Category | Refund Eligibility |
|---|---|
| Within 7 days of payment + no credits used | Full refund eligible (cancellation) |
| Any credit usage (for that transaction) | No refund — digital content provision initiated |
| 7 days or more after payment | No refund (cancellation period expired) |
| Company's material fault (service failure causing credit loss or generation failure, etc.) | Credit restoration or refund of equivalent amount |
Note: This service provides advance notice of cancellation limitations on the payment screen. Users are deemed to have consented upon payment. If no notice of cancellation limitations is provided, cancellation rights exist to the extent permitted by law.
Article 4 (License Nature and Pricing)
- The Signature License is a one-time payment with no recurring auto-billing. Recharges occur only when the Member chooses to pay.
- License prices increase based on cohort pricing (cumulative sales). The displayed price at payment is final. No refunds or additional charges apply due to subsequent price changes.
- The 12-month price lock-in benefit for recharges automatically expires. This expiration is not grounds for refund.
Article 5 (Credit Validity Period)
Credits remain valid for one year from purchase. Expired credits automatically expire and are not refundable. However, credits are not consumed when using your own API key (BYOK).
Article 6 (Refund Procedure)
- Refund requests are submitted to choijoungyoung@gmail.com with payment information (payment email and time).
- The Company will respond with refund eligibility determination within 3 business days of receipt.
- If approved, refunds are processed to the original payment method within 3–5 business days (subject to variation depending on card issuer and payment gateway).
Younglink · CEO 최중영
서울특별시 강서구 마곡중앙로 33
Contact choijoungyoung@gmail.com